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Do you deal directly with the public?We connect with the public through our dedicated agents stationed in every Australian state. Our exclusive products are available through these friendly distributors. Click the distributors tab to discover the agent near you!
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Do you offer custom colours?Yes, we offer custom colours and finishes, please send an enquiry through to your local agent for information.
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Absolute Lumens vs Emitter LumensHere at LPE all of our lumen data is calculated in absolutes, this means that we are not simply quoting the lumen output of the led chip but fixture lumens (the lumens you actually achieve as light output).
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What is the general ETA for Kopa fittings?We have a large range of downlights and components in stock which allows us to in most instances to offer a 1-2 week lead time. On large orders or an order for product we do not keep in stock longer lead times may apply.
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Can you change the wattage of a Visionline system by changing the driver?As Visionline is constant voltage the wattage is determined by the meterage and type of PCB installed in the system. For example if you have 2m of a 28w/m system the wattage would be calculatedas 56W. The driver does not have a factor in changing the wattage, unless a dimmable driver has been installed, which would then allow the wattage to be adjusted.
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What is the general ETA for Visionline?Visionline is a linear light system we manufacture as ordered in house, for standard straight runs in Black/White we can typically supply in 1-3 weeks. For larger orders, a custom finish or a system that requires bends with mitre cuts longer lead times would be in order (typically 4-6 weeks).
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How long are your linear lights?You can select as long a system as you like and we will manufacture it in 4m modules. A single fed system (VL70, VL70R, VL70UD) can be as long as 40m (approx.) before a second power feed is required. With the exception of VL19 which comes in maximum 1995mm pieces and VL24 which comes in a maximum of 2015mm pieces.
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What systems have integral drivers?All of our VL70 Range have integral drivers, VL70 comes in surface mount, VL70R is recessed and VL70UD is Up/Down Lighting (direct/indirect).
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What is the recommending spacing for suspensions?For all our suspended systems provided we will work off the spacing of 1x suspension 50mm in from the end (not including endcap) and 1x every 1995mm after. If there is less than 500mm overhang at the opposite end of the system there will no end suspension point. For the VL70 & VL36S systems all suspensions are adjustable throughout the length excluding the power feed suspension if rod suspended. VL70UD systems have fixed suspension points based on the above spacing.
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How far in from the system is the power feed?For all systems the power feed will be within the first 100mm. All systems excluding the VL70 range will have a power feed every 4m module.
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